Hilaac Global Express

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Privacy Policy

 

Effective: January 2026

This Privacy Policy (“Policy”) explains how Hilaac Global Express (“Hilaac,” “we,” “us,” or “our”) collects, uses, and protects your personal data (“Personal Data”) when you interact with our website, mobile app, or use our services, including when you become a customer, partner, or agent.

By using our services, you agree to the collection and processing of your Personal Data in accordance with this Policy. We encourage you to review this Policy regularly, as updates will be published on our website.

Who We Are

Hilaac Global Express is a licensed international money transfer and financial services provider, operating globally through authorized partners and agents. We provide secure, fast, and reliable solutions to send and receive funds worldwide.

Contact Information:
Hilaac Global Express
Email: privacy@hilaacglobal.com
Phone: +000 000 0000

Personal Data We Collect

We only collect the Personal Data necessary to provide our services and comply with legal obligations. This may include:

  • Contact Information: Name, email, phone, and address

  • Identification Data: ID number, date of birth, nationality

  • Financial Data: Bank account details, source of funds

  • Technical Data: IP address, browsing behavior on our website or app

  • Audio/Visual Data: Where applicable, for security or verification purposes

Legal Basis for Processing

We process your Personal Data based on the following legal grounds:

  • Contractual Obligation: To provide our services and manage agreements

  • Legal Requirement: Compliance with AML/CFT and other financial regulations

  • Legitimate Interest: Fraud prevention, business operations, and platform security

  • Consent: For marketing communications, where applicable

Retention of Personal Data

We retain your Personal Data only for as long as necessary to:

  • Provide our services efficiently

  • Comply with legal, regulatory, or contractual obligations

  • Resolve disputes or enforce agreements

Sharing Personal Data

We may share your Personal Data with:

  • Authorized financial partners and agents for service delivery

  • Regulatory or law enforcement authorities as required by law

  • Third-party service providers, including KYC verification and analytics providers

  • Internal departments or affiliates under strict confidentiality

Cross-Border Transfers

Where necessary, we may transfer Personal Data to countries with appropriate data protection measures. All transfers comply with applicable international privacy regulations.

Your Data Rights

Depending on your location, you may have the following rights:

  • Access and review your Personal Data

  • Request correction or update of inaccurate data

  • Request deletion or restriction of processing

  • Object to certain types of processing

  • Withdraw consent where processing is based on consent

  • File complaints with local data protection authorities

To exercise these rights, contact us at privacy@hilaacglobal.com.

Data Security

We implement robust technical and organizational measures to protect Personal Data from unauthorized access, misuse, alteration, or loss. This includes encryption, access controls, and staff training.

Minors

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

Marketing Communications

We only send marketing communications if you have provided consent. You can opt out at any time via:

Updates to This Policy

We may update this Policy periodically. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the updated Policy.

Regional Privacy Considerations

  • European Union (EU) & EEA: GDPR rights including access, correction, deletion, restriction, objection, and data portability. Complaints may be filed with your local Data Protection Authority.

  • United Kingdom (UK): UK GDPR and Data Protection Act 2018 apply. Contact our DPO or the ICO.

  • United States (US): Rights under CCPA and other applicable privacy laws.

  • United Arab Emirates (UAE): Rights under Federal Law No. 45 of 2021 for access, correction, deletion, and objection.

For regional inquiries, contact privacy@hilaacglobal.com.

Partners and Affiliates

Hilaac Global Express operates through authorized partners and affiliates worldwide. These entities may act as controllers or processors depending on the services provided. All partners are required to comply with Hilaac’s privacy standards and applicable regulations.